Skip to content ↓
News & Events

Understand and Manage Difficult Conversations with Adults

This event will take place between 1:30pm and 3:00pm on 09/12/2022

Delivered by consultant Mike Glazebrook at Stratford Upon Avon Primary School

Managing Difficult Conversations with Adults

Overview

No one likes to have a difficult conversation.  This course will help you to have a better understanding and consideration of adult responses and reactions to why adults behave like they do and will suggest improved strategies to create change.  

 

Objectives:

This programme will:

  • Help you understand the key principles for managing challenging conversations.
  • Assist you in utilising communication and listening skills to generate positive outcomes
  • Increase confidence in resolving and addressing conflict.

 

Facilitators ​

Mike Glazebrook, Trainer and Behaviour Specialist

Audience ​

All colleagues across our trust

Commitment ​

1-2 hours as a twilight or during the day to enable support staff to attend.

Dates

To be confirmed, depending on regional availability and take up

Cost  ​

Available free of charge internally to CAT Schools only

Venue ​

Will be delivered face to face in regional Hubs